Privacy Policy
PeerPath Learning respects the privacy of students and families. We are committed to collecting and handling personal information in a careful, transparent and respectful way.
This policy explains how personal information is collected, used and protected when you enquire about, enrol in or participate in our tutoring services and online courses.
Information we collect
We may collect personal information including:
Student names and year levels
Parent or guardian names and contact details
Email addresses and phone numbers
Academic information relevant to learning support
Lesson notes and progress records
Payment and billing information
Communication records including emails
Recordings of online lessons
Lesson recordings never show student faces. Cameras are not required to be on. Recordings are used solely for educational and quality purposes.
How information is collected
Personal information may be collected when you:
Submit an enquiry or booking form
Enrol in tutoring or online courses
Participate in online lessons
Purchase digital courses or resources
Communicate with PeerPath Learning by email or form
Why we collect information
We collect personal information to:
Provide tutoring and educational support
Personalise learning pathways
Communicate clearly with students and parents
Manage bookings, payments and records
Deliver online courses and learning resources
Send relevant learning updates and course information
Meet legal and administrative requirements
Use of lesson recordings
Recorded lessons may be used for:
Student revision and reinforcement
Learning support outside live sessions
Maintaining teaching quality and consistency
Recordings are stored securely. They are not shared publicly and are not used for marketing. Student faces are never displayed or used.
Sharing of personal information
PeerPath Learning does not sell or rent personal information.
Information may be shared only with trusted third party providers that support our services, including:
Online lesson platforms
Learning management systems
Payment processors
Email communication systems
These providers are required to handle information securely and in line with privacy obligations.
Storage and security
PeerPath Learning takes reasonable steps to protect personal information from misuse, loss or unauthorised access. Information is stored using secure, password protected systems and reputable third party platforms.
Access and correction
You may request access to or correction of personal information at any time. We aim to respond promptly and supportively to all requests.
Email communication
PeerPath Learning may send emails related to tutoring, courses or learning support.
Essential emails relate to enrolment, lessons or course access
Non essential emails may include learning updates or course information
You may unsubscribe from non essential emails at any time using the link provided or by contacting us directly.
Privacy concerns and complaints
If you have concerns about how your personal information has been handled, please contact PeerPath Learning so we can address the issue.
If you are not satisfied, you may contact the Office of the Australian Information Commissioner
Contact details
PeerPath Learning
Email: [email protected]
Privacy and Enrolment Acknowledgement
By submitting an enquiry or enrolling with PeerPath Learning, you acknowledge that:
You have read and agree to our Terms and Conditions and Privacy Policy
Personal information is collected for the purpose of providing tutoring and educational services
Online lessons may be recorded for learning and quality purposes
Student faces are never shown in lesson recordings
Information is stored securely and handled in line with Australian privacy requirements
You may receive relevant emails related to tutoring, courses or learning support
You may request access to or correction of your information at any time and unsubscribe from non essential emails when you choose.
